Measure The Outcome


Our backyard vegetable patch is now yielding tomatoes … lots of it! Like fireworks on 4th of July! Actually, these photos were taken on July 4. 2023.


Chilis too !

At the end of the day, it is the outcome — the value in the hands of the customer — that matters. Measure the outcome via Key Performance Indicators ( KPI), Objective and Key Results (OKR), Employee Engagement, etc.

We can measure the flow of value… and be great at making value flow without interruptions … as we evolve…

We can measure our competencies …and be great at those as we evolve…

Yet… nothing is truly valuable to the marketplace until it is realized in the hands of the customer! Think of: work in process, deployed but in dark mode, partially done work, etc.

Hence… the focus on the outcome… and having the extreme flexibility on the approach towards achieving it.

Know your outcome… and change your approach to it if it is not working.

Keep your eyes on the outcome! And enjoy the journey (wherein lies lots of discoveries, risks, dependencies, challenges,  opportunities, etc. ) as well! Yes, do both!

There are many other ideas like this — short but sweet ideas — are found in over 80 topics in my new book, ‘SAFe (6.0) Is like …’ … available on Amazon… it has reached ‘# 1 New Release’ several times! Check it out.

Get Experiential Learnings from the Lean Agile Guru himself — join our SAFe Classes! We have great offerings (great value, price, and more) this July:

$399 — SAFe Scrum Master (SSM) this July 15th.

$445 — SAFe Product Owner / Product Manager (PO/PM) this July 22nd.

Every student will get, for FREE, an autographed copy of our new book, ‘SAFe (6.0) Is like …’ … which is available on Amazon… it has reached ‘# 1 New Release’ several times!

By Clarence Galapon

CE, MBA, Lean Agile Coach, Trainer, Teacher, SPC, RTE, PSM, PMI-ACP, PMI-PBA, PMP, CC, ABNLP NLP (Neuro Linguistic Programming) Practitioner, NLP Coach, NLP Trainer, Practical Psychologist, Life Coach, Software Executive, Entrepreneur, Author, Investor, and Innovator with a Creative, Lean, Agile, and Wander mindset.

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