Be Lightweight Clarence Galapon 7 years ago Only do what you need to do to create value for the customer! Share this: Print (Opens in new window) Print Share on Reddit (Opens in new window) Reddit Share on WhatsApp (Opens in new window) WhatsApp Email a link to a friend (Opens in new window) Email First Principles Thinking and LPMDateMarch 12, 2026In relation toLPM PostBe Customer Centric Part IIIDateMarch 4, 2020In relation tocustomer centricAn Expanded Answer on EfficiencyDateFebruary 14, 2026In relation toLPM Post