An Example of a Queue
Here is an example of a queue that I have been part of as one of the buyers in queue at Starbucks today! One of their baristas told us -- their valued customers in queue -- that their system had to undergo a maintenance ... at peak hour ! Not cool... I guess there is good reason for it... more than what the barista was telling us. Sometimes, one has to 'Stop the production line' to make wrong things go right ... regardless of the queue that builds up as a result. This 'Stop the work!' applies to Lean-Agile as…