Day 109. That’s right... FAT is good... that is: Failure Accelerates Transformation. Nothing makes transformation faster than experiencing failure...first hand. Continue reading
Knowing what makes a person change for the negative (avoidance-response) and for the positive (approach/reward-response) is handy in transformational coaching. Continue reading
Fairness. Transformational coach look for the element of fairness from the perspective of the coachee within the context of the change. If there is a threat of unfairness, avoidance-response occurs... so need to minimize that threat; accentuating the perceived fairness of the change, however, may trigger an approach-response. Having Transparency -- one of the three cornerstones of Agile (empirical process control models) -- is a great sign of fairness. Lack of transparency... only few 'lucky' people have a certain information to their advantage... is unfair. To be continued.
Autonomy. The 'Carrots and stick' approach is not effective to move, really move, a person towards a goal... it is artificial... it is not coming from within. Extrinsic motivation like this is not effective. Intrinsic motivation, however, is effective... it comes from within. What makes a person tick? That's what a transformational coach needs to be aware of ... and use that as clue as to how he /she can influence the coachee. 'Unlock the intrinsic motivation of knowledge workers' ... that is SAFe principle number #8! To be continued.
Certainty. If a person feels uncertain of where the change is going... they feel threatened...they will not move forward ... avoidance-response occurs. However, if there is certainty associated with the move, the person will move forward; approach-response occurs. As a transformational coach, emphasizing certainty and lessening the threat of uncertainty could help the coachee to have forward-response instead of avoidance-response. Clearly defined goal ... is an example of certainty... whilst poorly defined goal is an example of uncertainty. The brain craves for certainty... even if the perceived certainty is an illusion. To be continued.
Status: Sense of worth. If a person's sense of worth/status is threatened, that person will negatively respond to the change. Avoidance-response occurs. In contrast, if a person's sense of worth is perceived to increase, that person will positively respond to the change and move towards it. Approach-response occurs. Have you ever wondered why your company asks you to self-assess yourself in your 360 degrees performance review? This is to lessen the threat to your self-worth. During your coaching conversation with your coachee... be aware to not threaten the coachee's self-worth. Example: When providing a feedback, you use words like 'I've…
Transformational Coaching entails rewiring... helping people ditch the ineffective way for an effective way. Example: Transforming from waterfall to lean-agile. Anti-patterns and Muscle memory: One technique that a transformational coach should be aware of is ... to be aware of the Agile anti-pattern that the coachee is exhibiting... and nip it in the bud...the moment it is observed. There will be a lot of these 'nipping in the bud' activities... so do the transformational coaching the moment you observe the anti-pattern; eliminating one anti-patten at a time. Don't do it all in one go...what the brain can absorb and the…
The body has auto response to protect itself and seek for survival. Likewise, in social situations, the brain responds accordingly: threatened? Response is to retreat or fight; reward is on the horizon? Response is to move towards it. If there is a perceived pain that is associated to moving towards a certain direction, people will be hesitant and won't move towards it at all; in contrast, if there is a perceived pleasure that is associated to moving towards a certain direction, people will be enthused and will move towards it. If there is a perceived pain that is associated to…
SAFe uses burning platform as a a visual / mental image of a catalyst for change... the 'tipping point' as SAFe and a lot of folks call it. 'Tipping point' causes one to change ... once reached, stubbornness of sticking to status quo softens... the road to transformation starts... transformational coaching begins! To be continued.
None... if / when a person does not want to change at all. Humans -- just like the burro (Spanish for donkey) in the pack burro racing -- could be very stubborn... won't move... won't change... However ... To be continued.